Questions

Every bottle is sold and sent from the UK, so there are no customs charges or delays. Payment is handled securely by Shopify. Our full company details are in our terms.

Yes. Every bottle comes directly from Azha Perfumes and is sold new and sealed.

Delivery is free in the UK. Orders placed before 11am (Monday to Friday) leave the same day. Royal Mail Tracked 24: Royal Mail aims to deliver the next day, Monday to Saturday (usually 1 to 2 days after dispatch). The product page shows the dates for an order placed now.

Unopened bottles in their sealed wrapping can be returned within 30 days of delivery. Faulty or damaged items are always covered, opened or not. See delivery and returns.

Both are perfume strengths. Extrait de parfum has a higher share of perfume oils than eau de parfum, so you usually need less of it. The Mémoire by Azha collection is extrait de parfum; the other collections are eau de parfum.

Azha Perfumes has 4: Mémoire by Azha, ClassiQ, Butterfly Nebula and Emerald Nebula. Each has its own page under all fragrances.

The full ingredient list is printed on every box. Where we hold the declaration for a fragrance, it's on the product page too. If it isn't shown and you need it before buying, email us.

Shopify's secure checkout shows every method we accept, including cards and the wallets available on your device. We never see or store your card number.

No. You can check out as a guest.

Your dispatch email has a tracking link. If something looks wrong, email us with your order number and we'll look into it.